Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
Arleen is another one of our smiling faces. She has been with our team since July 2014, and in her time here has gained knowledge in every department. She is bilingual, fluent in English and Spanish. Arleen is currently pursuing her Bachelor's of Science in Dental Hygiene.
Madelyn has been working with Dr. Lagunas since 2012, giving her extensive experience in insurance verification, patient care, and preliminary testing. She is bilingual, fluent in English and Spanish. In her free time, she enjoys spending time with her nephew and family.
Jocelyn has been with us since December 2017, and her cheerful demeanor is the first thing that welcomes our patients when they enter our office. She is attending LSC and University of Houston-Downtown pursuing her degree in International Business. In her free time, Jocelyn likes to spend time with her dogs and listening to Korean pop music.
Alexa, whose main focus is patient care, has been with our office since August 2018. She is bilingual and provides excellent customer service to each patient on a daily basis. While she is not at work, Alexa enjoys cooking and spending time with her newlywed husband.
